Very busy today - to me smaller portion of meat and veg not that hot, others in party thought the same.

Toby Carvery

Sorry to say again you fell short of disabled training.   Yes a staff member opened up the barrier so the wheelchair didn&rsquo;t have to go up steps to get to the carvery. But having chosen what we wanted how do you carry 2 plates and push a wheelchair- the barrier had been reclosed. So had to take plates round to our table the long way and then find a staff member to open the barrier so I could get wheelchair out. The chair was up by the far end out of sight so staff when found one didn&rsquo;t seem to understand why I wanted the barrier open.   At least this time when we finished we could leave the way we came in and not sent out the other entrance where there is no dropped kerb - despite telling staff this - who refused to let us out the in way - and yes wheelchair got stuck and customer had to help us.

Good food and ambiance. Very welcoming staff with awesome customer service. I highly recommend the place.

Must have had more disability training, as spot on now. Thank you for making my friends visit enjoyable. Food as always great, but am sure meat portion is getting smaller!!!!

Arrived at the restaurant at the booked time of 7.30 only to be seated 15mins later. When sat down the table was wobbly and I asked if we could move as wobbly tables and young children don&rsquo;t mix well. We&rsquo;re told this couldn&rsquo;t happen despite seeing empty 4 seat tables empty so I fixed the table myself. We ordered 4 refill drinks which eventually I had to ask somebody else for because the waiter had forgotten them. The glasses arrived warm and different in sizes with no ice machine working. The Carvery queue was a minimum of 30 mins wait as there was only one person serving not only the ppl in the queue but takeaway orders too. This person did a really good job and the best that could be done in a really bad situation. After a busy day I was looking forward to a relaxing meal and it really wasn&rsquo;t

Toby Carvery

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